Conflict Resolution in the Office


Course Description: This interactive course on Conflict Resolution in the Office discusses different types of conflict that you may encounter in the office, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control. 


Modules included in this course:

  • Understanding Workplace Conflict
  • Responses That Can Make Things Worse
  • Resolving Conflicts Effectively
  • How to Handle a Confrontation

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